We hope you love your purchase. If you are not completely satisfied, please read our returns policy below.
Returning Your Order
You may return eligible items within 14 days of receiving your order.
To be eligible for a return, items must:
* Be unused and in their original condition.
* Be returned in their original packaging where possible.
* Include proof of purchase or your order number.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns of products that have been used, worn or damaged after delivery unless they are faulty.
Faulty or Incorrect Items
If your order arrives damaged, faulty or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photographs where appropriate. We will work with you to resolve the issue by providing a replacement, repair or refund where required under applicable consumer law.
Return Postage
Unless the item is faulty, incorrect or otherwise required by law, customers are responsible for the cost of returning items.
We recommend using a tracked postal service, as we cannot be responsible for returns lost in transit.
Refunds
Once your return has been received and inspected, we will notify you of the outcome.
Approved refunds will be processed to your original payment method as soon as possible. Please note that it may take several business days for your bank or payment provider to process the refund.
Contact Us
If you have any questions regarding your order or a return, please contact:
